Smart watches, and Apple’s ongoing contempt for its customers

I’ll probably not ever be a strong prospect for a smart watch. The reason is that I love watches.

Huh? That may seem counterintuitive at a glance. But dig: I don’t want to wear a smart watch the way one is intended to be worn. A smart watch’s maker generally wants you to suck it into your life and make it integral to your routine, which I find undesirable, because I like wearing different watches day to day. See?

My general routine is that I wear the same watch Monday through Thursday during the day. Then, Friday, Saturday, and Sunday I mix it up (though lately I’ve been wearing the watch on Sunday that I intend to wear during the day the following week).

orientmakoMy evening watch, if I’m going out, is usually whatever I wore during the day, though sometimes I may change it depending on attire. (For example, if I wear a polo shirt with embroidery on the left breast, I like the color of my watch dial to match the color of the logo.)

If I’m staying home, I have a kick-around I’m usually pretty faithful to for several weeks at a time. Right now I’m wearing an Orient Mako diver in the evenings. I put it on when I get to my house as reliably as Mr. Rogers put on a cardigan when he got to his.

I do have several gadgety watches. I have a couple of Citizen pilot’s watches, and several nerdy Casios. But those aren’t watches that want to be your buddy every second of your life. They’re for specific purposes.

Smart watches want to be your buddy every second of your life. And right now, the 800-pound smart watch in the room is the Apple Watch.

I’ve touched on Apple’s hostile business model before. There was the pentalobe screw fiasco.

There’s what they do with accessories. There’s a bit of razor-and-blades model for a lot of technological ecosystems, but Apple is particularly offensive. After you get your (often subsidized) phone or other device, there are a few more ancillaries you want or need. Manufacturing costs tend to be low for these things. Maybe a cable costs $5 to make and transport to point-of-sale. Most companies put that out there at $19.95 or $24.95. Apple puts it out there at $49, and also tries its darnedest to make it impossible to knock off.

It’s a company that manages to look arrogant in an inherently arrogant space. Nice stuff, mostly, but there’s a very real rob-you-and-make-you-like-it aspect to its customer relations.

In my view, this aspect has reached new lows with the Apple Watch. Now never mind that the thing starts at $349. That’s galling enough, but to get one that will look good in the boardroom, they can get into you much more severely than that.

applesteelI happened upon a link to one of the steel bracelets available for the Apple Watch. It is $449.

Only the bracelet is $449. Watch not included.

I’ve purchased a lot of stainless steel watch bracelets in my life, of varying prices and quality levels. The nicest steel bracelets have solid links (as opposed to folded), excellent fit and finish, high-quality clasp, and so forth. They look, well, a lot like that Apple Watch bracelet.

Except they’re $75-100 on the top end, and $30-50 for mid-range stuff. That makes $449 a criminal price for that Apple bracelet.

Now, part of me says more power to Apple. I’m a big believer in capitalism, and something is worth what someone will pay. But I just wanted to get it here to be Googleable that that Apple bracelet may well be priced at ten times what it costs to manufacture and deliver for sale.

The golden opportunity here is for someone to develop and market high-quality adapters for the Apple Watch that would enable it to accept mass-market bracelets and straps. These adapters would attach to the Apple Watch’s non-standard lugs, and open up many more choices at much lower prices. You know, even that ought to get Apple excited on some level. After all, then they could arrogantly refuse to service any Apple Watch that came in with anything but an Apple strap or bracelet on it.

Apple continues to do a great job of making me stay away from their products.

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